Description
The SIP Hand Wave Indoor Intercom is a gesture-activated device delivering touch-free two-way communication and secure access control for your VoIP phone system.
Activated by a hand wave, this device is ideal for high-traffic settings such as medical facilities, commercial/residential facilities, schools and universities, retail establishments, warehouses, and manufacturing plants.
CyberData's SIP-enabled VoIP products are compatible with a vast majority of VoIP systems including SBCs, Gateways, and phone systems both on-premise or cloud-based.
Features
Full duplex audio with enhanced acoustic echo cancelling
Simultaneous SIP and multicast
Supports user-uploadable ring and alert tones
Loud/Night Ringer function - second SIP extension
Can receive pages directly from Poly phones as well as other devices that send standard multicast
Touchless activation reduces spread of infectious diseases
Distance for hand wave activation can be set for 2, 4, or 6 inches
DTMF-controlled dry relay contact for auxiliary control
Door closure and tamper alert signal
Network volume control
Supports Auxiliary Strobe Kit for visual notification
Easy-to-clean stainless steel faceplate
Flush mounting offers a clean streamlined installation
TLS 1.2 and SRTP enhanced security for IP endpoints in a local or cloud-based environment
Autoprovisioning via HTTP, HTTPS, or TFTP
HTTPS or HTTP web based configuration. HTTPS is enabled by default.
Configurable event generation for device health and status monitoring
802.11q VLAN tagging
Web-based upgradeable firmware
Support for Cisco SRST resiliency
Specs
| Ethernet I/F |
10/100 Mbps |
| Protocol |
SIP RFC 3261 Compatible |
| Power Input |
PoE 802.3af compliant or +8 to +12VDC @ 1000mA regulated power supply (not included) |
| Speaker Output |
802.3af - SPL 85dB @ 1 meter |
| On-Board Relay |
1A @ 30 VDC |
| Payload Types |
G.711 a-law, G.711 µ-law, G.722, and G.729 |
| Network Security |
TLS 1.2, SRTP, HTTPS |
| Operating Range |
Temperature: -40 degrees C to 55 degrees C (-40 degrees F to 131 degrees F)
Humidity: 5-95%, non-condensing |
| Storage Temperature |
-40 degrees C to 70 degrees C (-40 degrees F to 158 degrees F) |
| Storage Altitude |
Up to 15,000 ft. (4573 m) |
| Dimensions* |
Length: 5.827 inches [148 mm]
Width: 2.319 inches [59 mm]
Height: 7.205 inches [183 mm]
|
| Weight |
1.0 lbs. [0.45 kg] |
| Boxed Weight |
2.2 lbs. [1.0 kg] |
| Compliance |
CE: EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive EN 62368-1; RoHS Compliant; FCC Part 15 Class A;
Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant |
|
| Warranty |
2 Years Limited |
| Part Number |
011530 |
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
FAQs
How loud is the speaker on the Intercom?
The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
How do I update my firmware?
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
Is earth ground installation required for this CyberData product?
Using ground cable is necessary to minimize the risks to both people and equipment from electrical hazards such as direct lightning strikes, voltage spikes, ESD and EMF induced surges, or PoE overvoltage by providing a low impedance path from the intercom to the earth. The CyberData product is meant to be connected to a grounding/earthing rod/bar/busbar. The shorter the path to ground/earth the better.
Please note that CyberData recommends that installation grounding/earthing connections be made by certified contractors/electricians who know the electrical codes applying to the customer's area.
How can I prevent water or weather damage to the device if it is in a vulnerable location?
Refer to “Connecting and Sealing the SIP Outdoor Intercom” on the Intercom Quick Reference Placemat.
Is this device compatible with my service provider or IP-PBX server?
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
What is multicast?
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Which IP Phones do you recommend for setting up a Peer to Peer SIP call with this device?
For additional support or answers to questions not covered on this page, who should I contact?
Installation
Onboard Terminal Connections
Dimensions
Dimensions
Mounting
Wall Mounting
Downloads
