If an event takes place, the user depresses the button. The Call Button automatically makes a call to a pre-set phone or extension number. When the called number answers, the Call Button plays and repeats a stored audio file. This stored audio file is uploaded by the administrator to meet the needs of the installed location.
CyberData's SIP enabled VoIP products are compatible with a vast majority of VOIP systems including SBCs, Gateways, and phone systems both on-premise and cloud-based.
*Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
Go to the Downloads tab, click on the serial number range matching your device and download the firmware compatible with it. To update the firmware, unzip the file and log in to the web GUI for the device you are trying to upgrade. Navigate to the Firmware tab and browse for the firmware file you just downloaded. Select and upload that file. Do not reboot, the device will do it for you. For more information, please check your product’s Operations Guide, also available under the Downloads tab.
PLEASE NOTE: Firmware is not backwards compatible for V3 devices. If you are downgrading or trying to update a pre-V3 device, please contact CyberData’s Technical Support Department first to ensure the device does not get damaged. We also recommend you export a copy of your current configuration BEFORE updating, should a loss of power or another issue occur that would potentially lose your settings.
CyberData VoIP products are compatible with IP-PBX servers that support standard SIP protocol. You can find a full list of IP-PBX servers that CyberData products have been validated on by going to Connecting to Compatible IP-PBX Servers. If you do not see your IP-PBX on this list, feel free to contact CyberData’s Technical Support Department for more information.
IP multicast is a technique for one-to-many communication over a local IP network. IGMP multicast is sent via UDP packets from a multicast server to a multicast receiver. This stream scales to a larger receiver population by not requiring prior knowledge of who or how many receivers there are. Multicast uses network infrastructure efficiently by requiring the source to send a packet only once, even if it needs to be delivered to many receivers. The network replicates the packet in order to reach multiple receivers only when necessary.
Multicast is a great alternative to SIP registration as it does not require that the recipient of the stream to register as an extension on an IP-PBX server.
CyberData products support both regular IGMP multicast as well as proprietary Polycom Group Paging.
Yes, however in a Singlewire InformaCast environment, the SIP Call Button registers to Cisco Call Manager as a third party SIP endpoint. When the Call Button is depressed, it makes a SIP call within Cisco Call Manager. Singlewire InformaCast would detect the call and initiate an Informacast event.
